Lived Experience - Consumer Peer Worker

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives. 

About the Role

An exciting new opportunity exists to join our Dandenong Continuing Care team (DCCT) as a Lived Experience - Consumer Peer Support Worker. This is a full time ongoing opportunity and will see you working from our Community Mental Health Service, based in Dandenong.

In this unique and valued role, you will draw on your own lived experience of mental ill health and recovery to provide meaningful support to others on their recovery journey.

Working as part of a multidisciplinary team, you will offer one-on-one peer support, co-facilitate groups, and help consumers navigate mental health services. Using the principles of Intentional Peer Support (IPS), you will build authentic connections that promote hope, empowerment, and self-advocacy.

This is a non-clinical role that compliments clinical care and champions the voice and choice of consumers. You’ll also contribute to peer workforce development through supervision, mentoring, and reflective practice.

About our Lived & Living Experience Workforce 

Monash Health is one of the largest Lived and Living Experience Workforce employers in Victoria, encompassing both Consultants and Peer Workers. Our Peer Workforce, which includes both Consumer and Family/Carer Peer Workers, is integral to several of our inpatient units, community teams, emergency departments, and drug and alcohol services. 

Dandenong Community Mental Health Team provides an effective and comprehensive service to the Monash Adult Mental Health Program. Working within a multi-disciplinary team we provide treatment and support to individuals experiencing complex mental health problems. We strive to deliver high quality recovery-focused client care. Our aim is to promote self-efficacy and independence, and social inclusion with all the individuals we support. 

About you

You possess a deep understanding of mental health challenges through your own lived experience as a consumer and are passionate about supporting others. You have a genuine commitment to enhancing the lives of individuals with mental health difficulties and their carers.

With a strong focus on inclusion, diversity, and person-centred care, you bring excellent communication and interpersonal skills to your work. Your enthusiasm, compassion, and ability to collaborate effectively within a multidisciplinary team set you apart.

• Declared personal experience of living with mental illness, including experience as a mental health service user.
• Ability to use your own lived experience to inspire hope in belief and recovery.
• Knowledge of peer work principles and the ability to support others from a mutual perspective.
• Completion of Intentional Peer Support (IPS) training.

• Completion of, or working towards, Certificate IV in Mental Health Peer Work or similar qualification.
• Minimum of 2 years’ experience working as a peer worker or equivalent role is desirable.

In Return

As a valued member of the Monash Health team, you’ll have access to a wide range of benefits designed to support your wellbeing, development, and career progression, including:

• Salary packaging – increase your take-home pay with generous salary packaging options.
• Professional development – access to ongoing training, education, and leadership opportunities to support your career growth including quarterly lived & living experience workforce forums. As well up to 2 hours reflective supervision per month, plus group co-reflection spaces.
• Supportive team environment – work within a collaborative, multidisciplinary team that values innovation, compassion, and excellence.
• Employee wellbeing – benefit from a comprehensive Employee Assistance Program (EAP), staff wellbeing initiatives, and a strong focus on work-life balance.
• Career mobility – opportunities to work across Victoria’s largest public health service with a wide range of roles and career pathways.
• Diverse and inclusive workplace – join an organisation that celebrates and embraces diversity and fosters a culture of respect and belonging.

At Monash Health, you’ll be making a difference in the lives of individuals and communities while advancing your career in a leading healthcare organisation.

For a confidential discussion and to explore the opportunity further, please call Viol Bellizia on 03 9767 8222.

Position Description can be found here.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’. Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 22 August 2025