Patient Services Assistant -Chestnut Gardens In Charge
Doveton, VIC, AU, 3177
Monash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage.
To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.
Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.
About the Role:
Join our team as a Patient Services Assistant (PSA) on a part time, ongoing basis to work at Chestnut Gardens.
Being part of the Support Services team and reporting to the General Services Manager, PSA’s play a vital role in supporting nursing staff in the delivery of patient care. PSA’s do a range of tasks including, but not limited to, cleaning, patient transfers, and equipment handling. Working as part of a team, PSA’s are responsible for maintaining a high standard of cleanliness, safety, and patient support across the hospital.
Key responsibilities include:
- Daily ward cleaning, discharge room cleans, and unscheduled cleans
- Patient transfers using equipment such as bed movers and wheelchairs
- Bed making and patient discharge assistance
- Mortuary transfers and use of lifting machines and slings
- Cleaning and transferring ward equipment
- Supporting nursing staff with patient care tasks as directed
- Physical work including lifting and manual handling
We are currently recruiting for the following positions:
Monday 0800-1600
Tuesday 0800-1600
8 Hours shifts
Wednesday 6:45-15:15
Thursday 6:45-15:15
8 Hours shifts
About You:
To ensure your success in this role, you will bring experience in environmental services within an Aged Care, hospital or commercial cleaning setting with strong demonstrated knowledge of infection control and hygiene practices. You will have a passion for patient care and approach them with respect and empathy. You are a reliable and punctual team member with great verbal and written communication skills; as well as intermediate computer skills. Whether you work independently or as part of a team; you always follow manual handling, safety protocols, and procedural instructions.
- Certificate III in Health Services Assistance (Required)
- Food Handlers Certificate – Level 1 (Required)
In Return:
As a PSA, you will play a vital role in supporting patient care while working within a supportive and inclusive team culture. Monash Health offers ongoing opportunities for professional development and leadership training. PSAs benefit from job stability within Victoria’s largest public health service, along with clear career pathways across environmental and support services.
As a Monash Health employee you will enjoy a variety of benefits, such as:
- Salary packaging options to increase your take-home pay
- Novated leasing for vehicle options
- Full-time employees accrue 5 week’s annual leave (pro rata for part-time employees)
- Free annual flu vaccinations
- Uniform and laundry allowance
- Charge Shifts Allowance
About Us:
The Support Services team is a collaborative and dedicated group that plays a crucial role in maintaining a safe, clean, and welcoming environment for patients, visitors, and staff. Our culture is built on respect, compassion, and excellence, and we are committed to continuous improvement and professional development.
About Chestnut Gardens Aged Care:
Chestnut Gardens Aged Care in Doveton is a modern residential aged care facility operated by Monash Health, providing permanent and respite care for older people with complex health and mental health needs. The home offers 24/7 nursing care, access to multidisciplinary allied health services, and a supportive environment focused on safety, dignity, and wellbeing, serving the aged care needs of Melbourne’s south-eastern community.
Meet Jeanette McCaughan, Team Leader of Support Services at Dandenong Hospital, and learn about the vital role of our General and Environmental Services teams.
We’re proud of how our Support Services teams contribute to a safe, clean, and comfortable environment for patients and staff.
Watch now to discover the rewarding opportunities in our General and Environmental Services team.
Support Services: Support Services Careers at Monash Health
For a confidential discussion and to explore this opportunity futher, please reach out to Matthew Tetley (General Service Manager) matthew.tetley@monashhealth.org
Position Description can be found here
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 12 February 2026.