Senior Clinician (Social Worker, Grade 3) - Psychiatric Triage Service

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

About Us & The Role

An exciting opportunity exists for an experienced and passionate Social Worker to join the Psychiatric Triage Service (PTS) on a full time, ongoing basis.

The PTS is a 24-hour, seven-day telephone-based assessment and response service, acting as a critical entry point to Monash Health Mental Health Services. The service supports adults aged 18–64 years, as well as providing after-hours mental health support for young people under 18 and adults aged 65 years and over.

As a PTS Clinician, you will play a vital role in delivering timely, high-quality mental health assessments and coordinating appropriate care pathways. Your responsibilities will include:

• Undertaking comprehensive preliminary mental health and risk assessments
• Determining the presence, urgency and nature of mental health concerns
• Facilitating timely responses by:

  • Referring to internal specialist mental health services

  • Linking consumers with relevant external agencies

  • Providing clinical advice, support and risk management guidance

About You

You are an experienced mental health clinician with strong clinical expertise, sound judgement, and the ability to work confidently in complex and fast-paced situations. You communicate effectively, build strong professional relationships, and contribute positively to a supportive, multidisciplinary team culture.

You bring:

• Extensive experience managing complex mental health presentations, including acute or high-risk cases
• A strong working knowledge of mental health legislation, policy frameworks, and evidence-based practice
• Excellent organisational and decision-making skills, with the ability to manage competing priorities
• A commitment to delivering recovery-oriented, trauma-informed care
• The ability to work autonomously while actively contributing to team collaboration and shared learning

Qualification & licence requirements are as per the supportive documentation below. 

In Return

As a valued member of the Monash Health team, you’ll have access to a wide range of benefits designed to support your wellbeing, development, and career progression, including:

• Salary packaging – increase your take-home pay with generous salary packaging options.
• Professional development – access to ongoing training, education, and leadership opportunities to support your career growth.
• Supportive team environment – work within a collaborative, multidisciplinary team that values innovation, compassion, and excellence.
• Employee wellbeing – benefit from a comprehensive Employee Assistance Program (EAP), staff wellbeing initiatives, and a strong focus on work-life balance.
• Career mobility – opportunities to work across Victoria’s largest public health service with a wide range of roles and career pathways.
• Diverse and inclusive workplace – join an organisation that celebrates and embraces diversity and fosters a culture of respect and belonging.

At Monash Health, you’ll be making a difference in the lives of individuals and communities while advancing your career in a leading healthcare organisation.  

For a confidential discussion and to explore this opportunity further, please reach out to Kirsty Barger on 0439 060 321.

Position Description can be found here.
Role Statement can be found here.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’. Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 8 March 2026