Health Records Clerk - Full Time

Monash Health exists to reimagine care, so that people can live their best lives. 

We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. 

As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice. 

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

About the Role 

• 1 x AM Health Records Clerk - Full Time Ongoing 

• Wednesday to Sunday 8:30-5pm 

Responsibilities

As a part of large team, your responsibilities will include but not limited to:    

• Prepping/Sorting and assembling of sensitive, medical records documents for scanning within departmental KPI's   

• Follow business rules and policies and procedures  

• Understanding of the Health Records Act and Privacy Act  

• Scanning the paper medical record into an electronic format using the Kodak and Infomedix software systems in a timely and efficient manner.  

• Ability to use PAS Systems and EMR  

• Accurate entry of information into a variety of systems including iPM and SMR    

• Handling of incoming telephone calls and written requests from internal and external parties - After Hours for Release of Information   

• Management of inboxes   

• Tracking the location of all medical records that pass through the department, and those known to be located in other departments of the hospital.    

• Facilitate the timely, efficient and confidential transfer of medical records or health information to other departments and sites within Monash Health  

• Ad Hoc request from Team Leaders and Management   

Main duties will be but not limited to: 

• Prepping and Scanning against KPI’s 

• Printing leader sheets 

• Filtering documents 

• Collection of documents from different sites and wards 

• Ensuring confidentiality protocols are met with transport of medical records 

• Reporting statistics and data to management 

• Ability to work and travel across sites 

• Have an understanding of Record Management 

• Be involved in training 

• Answering calls from internal and external stakeholders 

• Handling calls such as ROI, Research and patients 

Requirement to travel to other sites if you are overseeing spoke sites. You may go to Clayton , Sandringham, Dandenong or Kingston. 

About You    

You are highly organised, with great attention to detail, and you enjoy the variety that comes from a fast-paced clerical role where priorities can and do change.  Multi-tasking comes naturally to you and in addition, you have well developed IT, written and verbal communication skills. Previous experience in a Scanning Centre is preferred but not essential. 

Employee benefits include:    

• Salary packaging to optimise your take home pay    

• On site subsidised staff parking 

Our Culture and Values 

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. 

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. 

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. 

We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time. 

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.