SMR Training and Auditing Coordinator

Monash Health exists to reimagine care, so that people can live their best lives. 

We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. 

As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice. 

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

We are looking for a SMR Training and Auditing Coordinator at Kingston Scanning Centre. 

About the Role:

• Job shared role  

• 27 hours a week, 3 days a week 

• Someone who is open to be training between the hours of 6:30am - 9:30pm  

• Primarily looking for a co ordinator during the PM (12-9:30pm) 

Responsibilities:

• Provide specialised training for SMR to new and existing Scanning Centre staff 

• Provide training for other departments who prep and scan documents such as Patient Services Team at other sites 

• Deliver structured training programs for SMR, including prepping, scanning, indexing, and data quality requirements 

• Provide onboarding and refresher training for Scanning Centre staff and SMR users across Monash Health 

• Develop, review, and maintain training materials, manuals, and user guides 

• Conduct regular audits of scanned medical records to ensure accuracy, completeness, and compliance 

• Maintain and manage the audit database, ensuring timely and accurate data entry 

• Monitor performance against established KPIs and prepare monthly reports on auditing and scanning outcomes 

• Provide targeted feedback and coaching to staff to address quality issues and improve performance 

• Ensure all documentation is correctly prepared, scanned, and indexed to the correct patient and episode 

• Identify trends, risks, and improvement opportunities within scanning and auditing processes 

• Support system users and assist with troubleshooting and workflow issues where required 

• Provide operational support to Team Leaders and assist with system or workflow coverage as needed

Our Culture and Values 

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. 

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. 

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. 

We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time. 

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.