Workforce Support Officer - Monash Health Bureau
Heatherton, VIC, AU, 3202
Monash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.
Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.
To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.
Our Journey
Join Monash Health Bureau (MHB) as a Workforce Support Officer and play a vital role in supporting strategic and operational workforce priorities across nursing, midwifery, Registered Undergraduate Student of Nursing/Midwifery (RUSON/M), as well as relevant casual workforce groups. As part of the Nursing and Midwifery Workforce Practice team, MHB supports casual, pool, graduate and undergraduate employment models, ensuring high-quality workforce coordination and governance.
About the Role
We are seeking a motivated and detail-oriented Workforce Support Officer to join our dynamic team in a full-time, Monday to Friday role. This position plays a pivotal in supporting recruitment, onboarding, orientation and workforce coordination for casual and pool workforces across Monash Health. You will liaise with internal and external stakeholders, manage compliance reporting, and contribute to workforce data analysis and process improvement.
A Day in the Life:
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Coordinate recruitment and onboarding processes for casual and pool employees
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Respond to workforce enquiries and support administrative processes
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Liaise with senior staff to present workforce data and ensure compliance
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Assist with internal and external reporting and support training initiatives
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Supervise Grade 1 Administrative Officers as required
About You:
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Minimum 2 years’ experience in workforce administration or a relevant qualification (Cert IV or Diploma/Advanced Diploma)
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Strong communication and interpersonal skills
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High attention to detail and ability to manage multiple priorities
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Proficiency in Microsoft Office and HRIS systems (e.g.SuccessFactors)
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Experience in Health administration or supporting graduate/casual/agency workforces is desirable
What you Need:
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Current Victorian Driver’s Licence
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Satisfactory Police Check and Working with Children’s Check (employee)
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Evidence of immunisation status
In Return:
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A supportive and inclusive team environment
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Opportunities for professional development and career progression
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Access to salary packaging and employee benefits
For a confidential discussion and to explore the opportunity further, please call Sue Harris - Manager Monash Health Bureau on 0481 902 527, or Rose Ridgway - Deputy Director of Nursing and Midiwfery on 0436 001 200.
Position Description can be found here
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’.
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 14 November 2025