HRIS Analyst - SuccessFactors

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

About the Role

To be the Second point of call within the HRIS Support Team and provide day to day system support to the Employee Services Applications. You will manage all functional aspects of the current and future systems and perform regular data integrity checks and audits will also be required to ensure accuracy.
You will lead the delivery of expert technical and functional advice to the support teams enabling them to meet their daily, weekly, and monthly processing targets.
You will be accountable both operationally and professionally to the HRIS Manager, the role of HRIS Analyst is to provide day-to-day systems support for HR system's this includes but not limited to eHub and others key systems and integrations within the portfolio of HRIS Support teams. 

Key result areas

• Ensuring you manage, respond and close out customer queries within the response times as per the KPI’s set by the HRIS Manager

• Assisting HRIS Support team and Employee Services Team members with ongoing applications and process support

• Day to day systems management and maintenance of the Employee Services systems including but not limited to; 

  • Review of issues log and prioritisation identified functional issues

  • Assist with the coordination of planned system outages. 

• Responsible for the system configuration and testing of data and reviews of data accuracy for compliance. 

• Maintain issue register for all HR systems issues and changes. Report weekly to the HRIS Manager on outstanding issues

• Provide assistance where required for audits and ad-hoc reporting as required.

• Log and track all incidents in accordance with our Incident management processes

• Ensure all required system configuration is completed in line with business requirements.

• System subject matter expert for system project implementations, including upgrades and system changes, as an example, current and future projects include:

  • Half yearly SuccessFactors system upgrades

  • System change requests for eHub

  • Assist payroll team with the implementation of all new EBA and Salary increases.

• Review user security profiles for appropriateness to roles and functions. 

• Ensure all the shared services system security is compliant with Monash Health Policies

• Model appropriate standards and behaviors that are consistent with the Monash Health values and code of conduct 

• Maintain eHub business rules and configurations

• Maintain high levels of customer satisfaction in the delivery and support of the application within Employee HRIS support team.  

• Work closely with HRIS Support Administrator and Compliance Teams to provide reporting and analysis to support key initiatives.

• Other task as required and directed 

• Adhere to the Monash Health’s iCare values

For a confidential discussion and to explore the opportunity further, please contact Brett Holmes brett.holmes@monashhealth.org

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 11 December 2024